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FAQ

Questions you want to know about Wancai


F:How many years has your company been producing packaging bags?

Q:Our company has been established for six years and has been dedicated to the production and research and development of packaging bags. Over these six years, we have established a comprehensive production system, an advanced technical team, and a broad customer base. This ensures our ability to consistently and stably provide customers with high-quality, customized products.


F:Can I transfer the money to you and then you pay the other supplier?

Q:Yes, of course. We are not only a supplier, but also an escort for your business expansion - your success is our mission.


F:Can I have goods from other suppliers delivered to your factory and then loaded together?

Q:Yes, of course. As your global trading partner, Wancai always puts your needs first, providing on-time delivery, transparent communication, and instant response to any issues.


F:Will you be attending the exhibition?

Q:Yes, of course. We often participate in famous exhibitions, including the "Shenzhen Packaging Exhibition" and the "Hefei Nut Food Exhibition Conference". By participating in these exhibitions, we can better understand customer needs and help customers produce perfect products.


F:How long does it take you to provide us with a design proposal?

Q:Generally speaking, it takes a week for the design team to start designing, including revising and modifying the draft, and present a perfect work. However, we will arrange it as soon as possible to present the perfect design to the customer.


F:Can you design the packaging bags according to our size?

Q:We are a one-stop factory specializing in the research, development, design, and production of custom packaging bags. We offer a wide variety of materials, including plastics (PE/PP/OPP, etc.), non-woven fabrics, composite films, aluminum foil, and paper bags. Equipped with advanced printing equipment (supporting 10-color printing) and automated bag-making production lines, we precisely meet the personalized needs of clients across a wide range of industries, including food, daily chemicals, pharmaceuticals, electronics, and gifts. From design and proofing, material selection, printing and bag production, to quality control, we rigorously control the entire process, ensuring high quality and efficiency, on-time delivery, and flexible minimum order quantities. We are committed to creating unique, safe, and practical packaging solutions for our clients, enhancing their brand image.


F:How many employees do you have in your factory?

Q:We are a stable and growing company with over 100 experienced and professional employees. This includes a core team dedicated to R&D and design, lean production, strict quality control, and customer service. This scale and organization enables us to efficiently and flexibly meet our customers' customized needs while ensuring product quality and delivery reliability.


F:How far is the hotel from your factory?

Q:Our factory is approximately 2 kilometers from the hotel, a 10-minute drive under normal circumstances (up to 15 minutes during rush hour). For your convenience, we can arrange a vehicle to pick you up at the hotel and accompany you throughout your visit to the factory. We look forward to welcoming you!


F:How far is your factory from the airport?

Q:Our factory is located in the Dongchang East Road Industrial Park, Liaocheng Development Zone, Shandong Province. You can fly to Jinan Yaoqiang International Airport. To provide the most accurate route planning and the best possible reception, please inform us of your arrival airport, flight number, and arrival time (if convenient) in advance. This will allow us to accurately calculate the distance and estimated travel time. We strongly recommend arranging a private car service. The driver will be waiting at the exit with a sign. Mineral water and Wi-Fi are provided in the car, ensuring a seamless journey. We value your visit and look forward to making your inspection trip as smooth and convenient as possible!


F:How long does it take from Guangzhou to your factory?

Q:For a more accurate guide, we recommend flying or taking the high-speed rail to the factory. For airport arrivals, you can choose Jinan Yaoqiang Airport, and for high-speed rail arrivals, you can choose Liaocheng West Station. To save time and avoid transportation hassles, we can arrange a dedicated car to transport you to and from the factory. Simply let us know your specific date, time, and number of people, and we'll coordinate a driver to meet you in advance. We look forward to making this convenient for you!


F:How many production lines do you have in your factory?

Q:The factory features dozens of modular, specialized production lines, allowing for differentiated production based on material (PE/PP/aluminum foil/paper bags) and process requirements. Core advantages include:

1. Flexible production capacity: Daily output on a single line starts at 150,000 units, with peak capacity increasing by 300%.

2. Independent sterile workshop: ISO 14644 certified, meeting food and pharmaceutical-grade packaging requirements.

3. Fully digitalized: MES system tracking from order to shipment.

Whatever your order volume or process complexity, we have a proven solution.


F:Are you a trading company or a manufacturer?

Q:We are an integrated industrial and trading company—both a manufacturer (with our own factory) and a provider of trading services. Therefore, we offer:

1. Rapid Response: Our sales team provides one-on-one support for your needs, and our engineers provide simultaneous technical support.

2. Flexible Delivery: Our own production lines ensure small-batch customization, while our trading resources integrate large-volume orders.

3. Risk Mitigation: We independently control the entire production process to eliminate outsourcing quality issues.


F:How long is your delivery time?

Q:Standard delivery time is 10-15 business days after payment (including quality inspection), depending on:

Process complexity (e.g., 8-color printing takes 3-4 days longer than 1-color printing);

Material preparation (add 5 days if specialty films need to be imported);

Order volume (priority for orders under 500,000 units).


F:What is your minimum order quantity?

Q:Our minimum order quantity for custom packaging bags is one roll of raw material.


F:What is your payment term?

Q:We will sign a contract to protect the customer's legal rights and interests, and the terms of the contract will prevail.


F:Where is your factory located?

Q:Our production base is located in the core industrial belt of the Liaocheng Economic and Technological Zone in Shandong Province, China. Specifically, it is located in the Dongchang East Road Industrial Park, Liaocheng Economic and Technological Development Zone, Shandong Province.

This location offers three advantages:

Efficient supply chain: 20+ raw material suppliers are located within a 20-kilometer radius, reducing procurement costs by 15%.

Convenient transportation: 20 kilometers (0.5-hour drive) from Liaocheng High-Speed Railway Station, supporting global consolidation.

Talent-rich: Printing engineers are trained and trained by 10 universities in Jinan, ensuring production capacity and technological innovation.


F:What is your business model?

Q:We operate a headquarters-directed sales model—all customers are served directly by our headquarters team (no agency fees). We ensure a localized experience through three key measures:

Digital Collaboration Center: Dedicated account managers and an online real-time factory inspection system.

Local service partners: On-site engineering teams in Guangzhou and Shanghai, providing 48-hour on-site service.

Bonded warehouse pre-positioning: We maintain a three-month inventory inventory in our Shanghai Waigaoqiao and Guangzhou Nansha bonded warehouses.


F:Do you have an agent in our country?

Q:We're building a global service grid and have already deployed the following in your country:

Cloud Agent System: Local customer service + online factory inspection + local warehouse scheduling (with demonstration)

Strategic Account Access: Annual purchases over $500,000 receive a dedicated on-site representative

Agent Incubation Program: Refer three clients and receive priority negotiating rights in the region.


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